Teleidoscope

Tue, May 22, 2007

Columbia House

Posted at 5:45 pm MDT to Miscellaneous

I've been a member of the Columbia House DVD Club since before it was the DVD Club (and even at club prices, Laser discs were over priced. In recent years I've been buying fewer of my DVDs from the club and more from Costco and BestBuy, and occasionally Amazon for the really offbeat stuff, but I stayed with the club, partly out of inertia. I suspect I seemed like great customer, since I kept buying several DVDs a year from them, but so many of the DVDs I buy are in genres they didn't cover well that they formed a very small portion of my DVD purchasing for the past several years.

Last year when my mail was being forwarded around because I was out of town so much, I ended up receiving a couple of discs I'm pretty sure I told them I didn't want. By the time I found out about the discs, it was really too late to send them back. This was annoying, but I made a point of checking the CH website more frequently and declining selections with longer lead times.

This will no longer be a problem.

Today I was called by a telemarketer from Columbia House trying to get me to immediately order a disc to take advantage of a promotion they were having. I suspect they were working from an overstock list rather than my purchasing history: the movies she tried to sell me were a very bad fit.

After I hung up, I called the Columbia House Service Center and canceled my membership, and made very sure they knew why.

Bozos tried to push things a little too far. I am not a resource to be harvested at their whim.

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