Teleidoscope

Fri, Aug 10, 2007

Phone Company: Qwest -- Still Bozos After All These Years

Posted at 9:59 am MDT to Miscellaneous

If there was a way to get DSL at home without going through QWEST, I would switch all of my phone service to someone else.

I knew they would manage to screw up the speed increase on my line, and they did an excellent job of living down to my expectations. This morning, my internet connection was down again.

It turns out that when they switched the DSL rate, they also made themselves my ISP without my knowledge or consent. And they can't switch it back until the 15th. They gave me credentials so that I could get back on line until then, so I am currently using two ISPs: FRII for hosting and DNS, and MSN (insert ritual sign against the evil eye) for connectivity.

I knew that rep I talked to earlier in the week sounded incompetent...

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