Mon, Nov 26, 2007
Xcel Bozos
Posted to Technology category
I finally got through to Ross and he did some digging and found out why my electrical project is still not complete.
In 1999 when the county changed my street address, I sent a copy of the order to the power company. They apparently changed the billing address, but none of their other records. Even though I specifically gave instructions that the identity of the property had changed.
So the work orders came up TILT because they didn't match a location in the Xcel records. And were simply ignored.
When I called Xcel to get the address fixed, so the work could be done, they said it would take a month. I kept pushing and they are trying to set things up to do the work despite the address mismatch (the order to update the property address is at least in the system).
And extemely high winds are forecast for Wednesday. Which the current 'temporary' setup of my powerlines is not really intended for.